“Here’s to the crazy ones. The misfits, the rebels, the troublemakers, the round pegs in the square holes. The ones who see things differently. They’re not fond of rules. You can quote them, disagree with them, glorify or vilify them. About the only thing you can’t do is ignore them – because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the ones who are crazy enough to think that they can change the world, are the ones who do.”
-Think Different, Apple
Chris Lacy-Hulbert, Betfair’s Head of Sports Technology reminds us that “cool” just isn’t good enough for mainstream web sites. Says, Chris:
First of all, the customer expects the website to work. Pure and simple. When a user visits your homepage, or logs into your application, they do not expect to see a sign on the door saying ‘we are undergoing maintenance – why not try one of our competitors’. If your website is frequently unavailable, or doesn’t meet the basic needs of its intended purpose, then you have ‘bottom of the pyramid’ problems which you need to resolve. You simply do not have the luxury of dreaming up new bells and sprinkles.
Check out Chris’ full post on Betfair’s Hierarchy of Website Needs.
I’ve come out of blogging hiatus on the heels of my house being robbed this weekend. It’s a crazy feeling to arrive home in the late evening only to realize that someone has ransacked your house. The good news is that we weren’t there, everyone is fine, our home is again secure and it’s only just stuff.
The irritating part is that the perp made a mess of every nook and crany in the house, eventually taking:
- A bunch of tech gear
- 2 cameras with several lenses
- My big bucket-o-change
- Some jewelry of Michelle’s and some collectibles
- 5 banana muffins and 1/4 honey baked ham. Really!
I guess they were hungry after dumping everything in our house on the floors
What kind of thief steals my suitcases to cart away my things after busting my daughter’s piggy bank… and then apparently likes my wife’s baking?